a Woman’s Voice on the Phone Matters: Emotional Labour and Gender in Logistics


Şentürk B. , Kaymaz Y.

in: Challenges in Integrating Challenges to Diversity Equity and Inclusion Programs in Organizations, Aaron J. Griffen, Editor, IGI GLOBAL, Pennsylvania, pp.111-127, 2020

  • Publication Type: Book Chapter / Chapter Research Book
  • Publication Date: 2020
  • Publisher: IGI GLOBAL
  • City: Pennsylvania
  • Page Numbers: pp.111-127
  • Editors: Aaron J. Griffen, Editor